Online Reputation Management & Reviews


It only takes one unhappy customer to negatively impact your online reputation. Online reviews and comments about your business can boost your sales and bring in prospective customers if they are positive. However, they can be devastating to your business if they’re negative.

Monitoring and managing your online presence is essential to supporting brand awareness and online reputation. At Root & Roam we have a methodical approach to online reputation management. We’ve developed a step-by-step way to monitor, respond and shape your online presence.